Professional Journey

From UX designer to business leader, I've built my career on driving measurable impact through design, mentorship, and strategic thinking across startups and scale-ups.

Senior Manager of UX

🏢Vivid Seats
📅2023 - Present

Lead B2B and consumer product design strategy for 12 global squads, driving measurable business outcomes for 600M+ users. Head of design & research, reporting to CPO.

📈Key Achievements

  • Manage and mentor 10+ designers & researchers
  • Embedded UX into squads, enabling +30% conversion lift and +550% paid ad CTR increase
  • Built remote-first collaboration practices and scaled analytics, research, and A/B testing capabilities
  • Led in-house R&D squad from 0-to-1 on 3 new products
Design LeadershipUX StrategyTeam ManagementA/B TestingAI-driven Tools

Business Lead

🏢Tickets.com by Vivid Seats
📅2025 - Present

Founded and scaled a new business line to a $40M+ annualized gross order value run rate. Own business strategy, operations, P&L, and team resourcing.

📈Key Achievements

  • Built new business from concept to $40M+ run rate
  • Led cross-functional teams through growth from concept to launch
  • Own full P&L responsibility and strategic direction
Business StrategyP&L ManagementOperationsCross-functional Leadership

Director of Product Design

🏢SpotHero
📅2018 - 2023

Directed UX for 10+ product teams, aligning design craft with business outcomes. Partnered with leadership to define long-term UX vision and guide product strategy for global markets.

📈Key Achievements

  • Fostered fast-paced, high-ownership design culture
  • Grew three designers into leadership roles
  • Aligned design craft with business outcomes across global markets
Product DesignTeam DevelopmentGlobal StrategyDesign Culture

Senior Product Designer

🏢SpotHero
📅2016 - 2018

Led end-to-end product design for consumer and B2B experiences. Established design systems and research practices that scaled across multiple product teams.

📈Key Achievements

  • Designed and launched mobile app with 4.8+ App Store rating
  • Created design system adopted across 8+ product teams
  • Established user research program and testing protocols
Mobile DesignDesign SystemsUser ResearchCross-platform